Epic Transformations

Terms of Service

Last updated: 15 September 2026 · Version: 1.6

1. Who We Are

Epic Transformations (the “Service”) is operated by Viktor Kovryzhenko, an individual entrepreneur (FOP) registered in Ukraine, with registered address at Kyiv, Ukraine. In these Terms, “we”, “us” and “our” mean the operator of the Service, and “Service” means the Epic Transformations platform. You can contact us at [email protected].

2. Agreement to These Terms

These Terms of Service (“Terms”) form a legally binding agreement between you and Epic Transformations. By creating an account, accessing or using the Service, you confirm that you have read, understood and agree to be bound by these Terms and our Acceptable Use Policy, and that you have read and understood our Privacy Policy and our Cookie Policy.

If you do not agree with these Terms, you must not use the Service.

3. Eligibility and Age Requirement

You must be at least 18 years old to create an account and use the Service. By using the Service you represent and warrant that you meet this age requirement and have the legal capacity to enter into this agreement.

4. Accounts

To use the Service you must create an account. Authentication is handled by our third-party provider, Clerk. You may sign in using a Google account or an email address.

You are responsible for all activity that occurs under your account. You agree to provide accurate information, to keep your login credentials secure, and to notify us promptly of any unauthorised use of your account.

We may suspend or terminate accounts that violate these Terms or the Acceptable Use Policy.

4.1 Voice cloning

The Service can create a synthetic voice from an audio recording you upload. You may only clone a voice you own, or one you have written permission from the speaker to clone, and you must confirm this before a clone is created. You are responsible for holding that permission, and you agree to indemnify us against any claim arising from a voice you were not entitled to clone.

Audio produced from a cloned voice is AI-generated and is labelled as such in the metadata of the videos we deliver. We may remove a cloned voice, and suspend the account behind it, where we believe it infringes someone else’s rights or breaches the Acceptable Use Policy.

5. Description of the Service

Epic Transformations is a software platform that generates video content using artificial intelligence. Based on a topic or a script that you provide, the Service automatically produces a video that may include a generated or supplied script, an AI-generated voice-over, stock or AI-generated visual clips, background music and subtitles.

The Service relies on a number of third-party technologies and providers, which may change over time. These currently include providers of large language models, text-to-speech, speech transcription, AI video generation, stock-footage libraries and AI music generation.

We may modify, add or remove features of the Service at any time. We do not guarantee that the Service, or any specific feature, will always be available or uninterrupted.

6. Tokens, Plans and Payment

6.1 Token model

The Service operates on a token system. Tokens are consumed when you generate video content. The number of tokens required for a generation depends on the length of the video and the type of visuals selected (for example, AI-generated visuals consume more tokens than stock visuals). The current token costs and rules are shown in the Service interface and may be updated from time to time.

New users may receive a limited number of free tokens on registration. Free tokens have no cash value and may be subject to expiry or other limitations.

6.2 Subscriptions and token packs

Tokens can be obtained through a recurring subscription plan or through one-time token packs. Current plans, prices and token amounts are displayed on the pricing page of the Service.

Subscriptions renew automatically at the end of each billing period until cancelled. You may cancel a subscription at any time; cancellation takes effect at the end of the current paid period, and you retain access until then. You can cancel at any time through your account settings, or by contacting our support team; this cancellation option remains easily accessible throughout your subscription.

6.3 Changing your subscription

You may change your subscription to any other plan at any time from the pricing page — both to a higher plan (upgrade) and to a lower plan (downgrade). Plan changes take effect immediately and work the same way in both directions.

When you confirm a plan change, we cancel your current subscription and start a fresh new subscription at the new plan. At the moment of the change, our payment provider charges you the full price of the new plan, with no proration for the unused portion of your current period. Your new billing period starts from that date, and renewals are charged at the new plan's price on that new schedule.

The tokens you already have in your balance stay with you — they are not withdrawn when you change plans. When the new plan starts, we credit the full monthly token allowance of the new plan on top of your existing balance.

Because your current subscription is cancelled at the moment of change, the unused portion of the period you have already paid for is not refunded and is not credited against the new plan. If you would prefer to keep access on your current plan until the end of the period you have already paid for, you can cancel first (see section 6.2), keep using the current plan until it ends, and subscribe to the new plan after that.

Cancellation is covered in section 6.2. Cancelling stops future renewals and you keep access until the end of the current paid period; a cancelled subscription cannot be reinstated — if you decide to continue after cancelling, you would start a new subscription.

This does not affect any mandatory right you have as a consumer under the law of your country of residence.

6.4 Payment processing

All payments are processed by our payment provider, Freemius, acting as the Merchant of Record. When you make a purchase, Freemius’ own terms and privacy policy also apply to that transaction. We do not receive or store your full card details.

6.5 Prices and taxes

Prices are shown through Freemius at checkout. The final amount payable, including any applicable VAT or sales tax, is calculated by Freemius based on your location as Merchant of Record and is displayed to you before you confirm your purchase. Depending on your location, tax may be included in the displayed price or added at checkout. We may change prices at any time, but price changes will not affect a billing period you have already paid for.

7. Refunds and Payment Disputes

7.1 Refunds

Refunds are governed by our Refund Policy, available at epic-transformations.com/refund-policy. Because the Service delivers digital content that is generated and made available immediately, statutory rights of withdrawal may be limited once a generation has been performed, to the extent permitted by applicable law. Where you are a consumer with a statutory right of withdrawal, that right is limited in respect of each generation at the moment the generation is performed, on the basis of your express consent to immediate performance and your acknowledgement that you thereby lose the right of withdrawal for that generation. Tokens you have purchased but not yet used to generate content remain refundable in accordance with our Refund Policy. This clause operates together with the buyer terms of Freemius as Merchant of Record, and nothing in it removes any mandatory right you have as a consumer under the law of your country of residence.

7.2 Chargebacks and payment disputes

If you have a concern about a payment, please contact our support team at [email protected] before initiating a chargeback with your bank or card issuer. Most issues can be resolved directly and more quickly that way. If a chargeback is filed against a payment:

  • Your account may be temporarily paused while the dispute is being resolved.
  • If the chargeback is upheld, the tokens granted for the disputed transaction will be revoked from your balance, subject to the zero-balance floor described in our Refund Policy (your balance will not go below zero as a result).
  • Repeated chargebacks — two or more within any 12-month period — may result in permanent termination of your account.

We contest chargebacks that we believe to be fraudulent and cooperate with card networks to prevent abuse. Nothing in this section limits any mandatory right you have as a consumer under the law of your country of residence, including your right to dispute a transaction with your payment provider.

8. Your Content and Generated Output

8.1 Input you provide

“Input” means any topic, script, text or other material you submit to the Service. You retain ownership of your Input. You grant us a limited licence to process your Input solely in order to operate the Service and generate your video.

You represent and warrant that you have all necessary rights to your Input and that your Input does not infringe the rights of any third party or violate any law or our Acceptable Use Policy.

8.2 Generated output

“Output” means the video files generated for you by the Service. Subject to your compliance with these Terms and full payment of any tokens used, we assign to you all rights we hold in the Output you generate, if any, and we place no contractual restriction on your using, modifying, distributing or monetising the Output for personal and commercial purposes, without any further fee or royalty to us.

To deliver the Output to you and to operate the Service, we may temporarily store the Output on our infrastructure; the applicable retention periods are described in our Privacy Policy.

Because the Output is generated by artificial intelligence, exclusive intellectual-property rights may not arise in it at all in some jurisdictions, where works lacking human authorship are not protected by copyright. We therefore do not guarantee that you obtain, or are able to obtain, exclusive ownership of the Output. We assign to you whatever rights we have and place no restriction on your commercial use; the legal status of the Output under the law applicable to you is your responsibility to determine.

The following conditions nevertheless apply to all Output:

  • You may not use the Output for any unlawful, deceptive, harmful or infringing purpose, or in any way that breaches our Acceptable Use Policy.
  • Output may incorporate third-party stock footage or other licensed components, such as AI-generated music. Your use of the Output remains subject to the licences of the original providers (for example Pexels for stock footage). Those licences are generally broad and permit commercial use, but they contain their own restrictions — in particular, you may not redistribute the underlying stock clips as stand-alone files. See the credits page at epic-transformations.com/legal/credits.
  • Where required by applicable law or by the rules of a platform on which you publish, you are responsible for disclosing that the Output was created using artificial intelligence.

8.3 AI output disclaimer

AI-generated content can be inaccurate, misleading or unintentionally offensive, and similar or identical Output may be generated for other users. We do not warrant that the Output is accurate, original, fit for any particular purpose, or free of third-party rights. You are solely responsible for reviewing the Output before using or publishing it.

8.4 Uploaded materials

The Service may allow you to upload your own files, such as images, video or audio, into the editor. These files are processed locally in your browser and are not stored on, or transmitted to, our servers. You grant us a limited licence to process your uploaded files solely in order to provide the editor’s functionality on your device.

You represent and warrant that you own or have all necessary rights to the materials you upload, and that they do not infringe the rights of any third party or violate any law or our Acceptable Use Policy. You are solely responsible for your uploaded materials and for any Output you create from them. We provide tools for you to process your own materials; we do not publish, host or distribute your content.

Should we in future enable storage of user content on our servers, we reserve the right to remove any such content that violates these Terms or our Acceptable Use Policy, and to suspend or terminate the accounts of repeat infringers.

8.5 Synthetic likenesses and AI disclosure

You must not use the Service to create a misleading synthetic likeness (a “deepfake”) of a real, identifiable person without their consent. Where you create Output that realistically depicts a real person, object, place or event, you are responsible for disclosing and marking it as artificially generated or manipulated where this is required by applicable law, including Article 50(4) of the EU AI Act. The Service may provide a feature to apply such marking; where marking is required, activating it is your responsibility.

9. Acceptable Use

Your use of the Service is subject to our Acceptable Use Policy, which is incorporated into these Terms by reference. Violating that policy is a violation of these Terms.

10. Intellectual Property in the Service

The Service itself — including its software, design, branding, text and other materials we provide — is owned by us or our licensors and is protected by intellectual-property laws. These Terms do not grant you any right in the Service other than the limited right to use it as permitted here.

11. Third-Party Services

The Service depends on third-party providers for authentication, payment, AI model access, stock footage, storage and other functions. We are not responsible for the acts, omissions, availability or content of third parties, and your use of certain features may be subject to those third parties’ own terms.

12. Disclaimers

To the maximum extent permitted by applicable law, the Service is provided on an “as is” and “as available” basis, without warranties of any kind, whether express or implied. We do not warrant that the Service will be uninterrupted, error-free, secure, or that generated Output will meet your expectations.

Nothing in this section excludes or limits any warranty, guarantee or right that applicable law grants you as a consumer and that cannot lawfully be excluded or limited. Where you are a consumer, any mandatory legal guarantees of conformity continue to apply.

13. Limitation of Liability

To the maximum extent permitted by applicable law, our total aggregate liability to you for any claim arising out of or relating to the Service shall not exceed the greater of the amount you paid to us in the 12 months before the claim or a fixed minimum amount, EUR 50. We shall not be liable for indirect, incidental, special or consequential damages, or for loss of profit, data or goodwill.

Nothing in these Terms limits or excludes any liability that cannot be limited or excluded under applicable law. In particular, the above limitations do not apply to liability for our wilful misconduct or gross negligence, for death or personal injury caused by our negligence, or to your mandatory rights as a consumer under the law of your country of residence.

14. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold us harmless from any third-party claims, damages, liabilities and reasonable expenses arising out of your Input, your Output, your use of the Service, or your violation of these Terms or applicable law, except to the extent such claims result from our own wrongful conduct.

15. Suspension and Termination

You may stop using the Service and delete your account at any time. We may suspend or terminate your access if you violate these Terms or the Acceptable Use Policy, if required by law, or if necessary to protect the Service or other users. Where reasonable and lawful, we will give you notice.

On termination, your right to use the Service ends. Sections that by their nature should survive termination (including ownership, disclaimers, limitation of liability and indemnification) will continue to apply.

16. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will take reasonable steps to notify you, for example by email or through the Service. Where a change materially affects your rights, we will give you advance notice and a reasonable opportunity to reject the change by closing your account before it takes effect. Your continued use of the Service after the changes take effect constitutes acceptance only to the extent permitted by applicable law.

16.1 Version history

  • v1.5 (28 July 2026) — Rewrote section 6.3 to reflect the current implementation: plan changes cancel the current subscription and start a fresh new one at full price with no proration, working the same way for upgrades and downgrades. Removed the previous statement about downgrades not being available as self-service.
  • v1.4 (23 July 2026) — Clarified the token grant on an upgrade in section 6.3: when you upgrade we now credit the full monthly token allowance of your new plan to your balance, rather than only the difference between the two plans’ allowances. Tokens already granted for the current period still remain in your balance and are not withdrawn.
  • v1.3 (22 July 2026) — Changed our Merchant of Record from Polar to Freemius. Rewrote section 6.3: upgrades now take effect immediately with a prorated charge and a restarted billing period, and downgrades are handled by contacting support rather than as a self-service option. Clarified that a cancelled subscription cannot be reinstated. Cancellation itself is unchanged and still takes effect at the end of the current paid period.
  • v1.2 (20 July 2026) — Added section 6.3 covering subscription plan changes.

17. Assignment

You may not assign or transfer these Terms without our consent. We may assign or transfer these Terms, in whole or in part, including to a successor entity in the event of a reorganisation, merger or change of legal form (for example, on incorporation of a Ukrainian limited liability company), with notice to you. These Terms bind and benefit the parties and their respective successors and permitted assigns.

18. Governing Law and Disputes

These Terms are governed by the laws of Ukraine, without regard to its conflict-of-law rules. Any disputes shall be subject to the competent courts of Ukraine, unless mandatory consumer-protection law of your country of residence gives you the right to bring proceedings there.

19. Restricted Territories and Sanctions

You may not access or use the Service if you are located in, ordinarily resident in, or accessing the Service from a country or territory subject to comprehensive sanctions or embargoes under applicable law, or if you are a person with whom dealings are prohibited under applicable sanctions or export-control laws. By using the Service, you represent and warrant that you are not located in such a territory and are not such a person.

You are responsible for your own compliance with all applicable sanctions and export-control laws. You must not use the Service, including any free tokens or trial access, from a restricted territory, and you must not circumvent any geographical or technical restriction we apply (for example, by using a VPN or other means to disguise your location). We may suspend or terminate access that we believe breaches this section.

20. Contact

Questions about these Terms can be sent to [email protected].